Inside Blood Therapy: Anita Ng’s Journey at Transmedic

At EBOS MedTech, our strength lies in the people across our specialist businesses, from surgical support to innovative biotechnology manufacturing and everything in between. 

Here is one of their stories. 

When you meet Anita Ng, there is no grand introduction. There is a steady presence, shaped by years beside hospital teams and patients. People often assume “medical sales” means presentations and brochures. Anita’s world is different. It is practical support, clinical knowledge and reliability, delivered in real care settings. 

“I explain my role simply,” Anita says. “I work in medical devices, supporting blood banks and hospital haematology units. My job is to make sure the equipment and consumables are ready, and that the teams feel supported.” 

From hands-on specialist to regional product manager 

Anita has been with Transmedic, an EBOS MedTech company, for more than seven years. She began as a clinical product specialist in the blood therapy business, moved through sales and tenders, and now serves as a regional product manager. Her remit spans blood banks, hospital blood services and renal care across seven offices in Asia. That pathway reflects Transmedic’s model. Product managers are expected to understand the technology deeply and to support its use in clinical environments. “Being clinically strong matters,” she says. “You need to know the machines, the set-ups and the workflows. The commercial side is important, but the clinical grounding is what builds trust.” 

A typical day, never the same 

Most mornings begin with a notebook and a calendar review. Customer requests, orders and coordination tasks set the pace for the day. If a hospital requires support, that becomes the priority. Anita also prepares monthly updates for manufacturers, gathering information from regional teams and presenting insights that help improve products and processes. There are distributor agreements to manage and technical issues to resolve with partners. It is a mix of planning and responsiveness. There is also a readiness to respond to urgent needs. Cases can be scheduled or time-critical. When a patient requires treatment promptly, Anita aligns equipment, consumables and support so that the clinical team can proceed with confidence. 

Composure at the bedside 

Many of the cases Anita supports take place at the patient’s bedside, often with patients who are awake and aware of the procedure. These moments call for quiet focus. “You stay composed,” she says. “You monitor the system, check parameters, guide documentation and help interpret the device readings. If the team needs to adjust something, you advise clearly and professionally.” 

This calm professionalism, combined with technical precision, is how trust is built. “In our culture, respect and reliability matter. You prepare thoroughly, respond thoughtfully, and, over time, people know they can depend on you.” 

The human side of blood therapy 

Blood therapy brings you close to patients and families. That proximity is both challenging and meaningful. Anita recalls an early experience that shaped her perspective. A patient she had supported deteriorated between sessions.

“It was confronting,” she says. “It reminded me that our work sits within moments that are very significant for people and their families.” 

There are also moments that affirm purpose. Anita remembers a patient who greeted the team with warmth, often accompanied by her teenage son. “Seeing their resilience and care for one another stays with you,” she says. “It reminds you why steadiness and attentiveness matter.” 

Purpose in everyday 

Anita finds meaning in helping clinicians focus on their patients. “When equipment runs smoothly, nurses and doctors can give their attention to the person in front of them. If a nurse thanks you at the end of a session because everything was set and ready, that feels worthwhile.” 

Support from colleagues is another anchor. “On difficult days we speak with each other, share what happened and move forward. It helps to know you are part of a team. Family is a constant motivation as well.” 

A warm culture that enables good work 

Asked why she has stayed at Transmedic for more than seven years, Anita points to people and culture. “Operations, service, administration and warehouse. We all work closely. You know the faces behind each function, and you know they will help. It is warm and collaborative. We also work closely with our regional counterparts, sharing invaluable knowledge and experience with each other. This regional collaboration is also something that makes Transmedic unique.” 

Leadership also creates space for growth. “I joined as a fresh graduate,” she says. “Managers encouraged me to present, to speak with manufacturers and to step forward. Those opportunities build confidence.” 

Her advice for someone considering the field 

“Be comfortable in clinical environments,” Anita says. “Invest in your technical knowledge and your communication skills. This work is not about recognition. It is about supporting hospitals and enabling patient care. It is meaningful, and it asks you to be prepared, respectful and calm.”